(first order from you)
It is registered by registering the first order online by writing the forms related to the request and presenting it to Iran’s sales experts
Mart Iran specializes in the export of building materials and petrochemical products, and due to gaining more trust in international markets and domestic suppliers, it has the ability to supply and export all Iranian products and productions.
Mart Iran has started its activity in the field of exporting Iranian products in the form of B&B and includes all merchants interested in buying Iranian products
In order to satisfy international customers, Mart Iran monitors all customer orders from the beginning of the order, the production method, production quality, packaging and transportation with the strict supervision of its experts according to the customer’s order
In order to speed up the transactions of its customers, Mart Iran makes some products as LC payments in third countries
Mart Iran guarantees all international payments 100% and undertakes to protect all their payments in accordance with global standards so that a product that meets the customer’s needs is sent, and in case of non-purchase, the money paid by the customer will be returned
To place an order for a product from Martiran, you can contact us through these ways
1-Through the order registration icon located on the product page and the home page, you can contact the Martiran expert team by writing the complete table, and the maximum response time in this situation is 12 hours.
2-Customers can use the WhatsApp number and Telegram number written on the website. In this type of order, the maximum response time to dear customers is 1 hour during business hours, but outside office and business hours, it is at least 2 hours and a maximum of 12 business hours.
3-The third step is to register the order by sending an email to Martiran. In this case, the response time is a maximum of 15 hours.
Martiran is committed to responding to customers in international markets through its team of experts in various specialties and products. If any request is sent, the relevant expert of each product will review it and respond to it in the shortest possible time.
When placing your order, please be sure to write down the type of product and all requested information, including the type of transportation, destination country, destination port or city, and other information accurately so that the specialized expert team can provide comprehensive services in the shortest possible time in terms of pricing, type of transportation, and type of delivery.
Martiran works to facilitate and accelerate trade. In this regard, the main goal is to satisfy customers in international markets and make profits for both parties in a trade.
1-If the order is not on the production line, all amounts will be refunded to the customer within 3 to 7 days.
2-If the customer’s order has gone on the production line and part of the ordered product has been produced, then the produced product will be sold to another person and the customer’s entire amount will be refunded within 20 to 40 days. No amounts will be deducted for this.
Martiran manages the product from the order registration stage to the stage of sending the order to the destination country, and carries out strict supervision of the method of money transfer, production method, raw materials, tests and international product standards, packaging and loading methods.
Martiran is obliged to produce and deliver the product according to the analysis and standard that the customer has sent. In this regard, it uses reputable laboratories for verification at all stages to provide the customer with the best product in all respects. If the customer wants, he can also have tests from reputable companies, including SGS.
Martiran has good cooperation with international transportation companies in Iran, UAE, Turkey, Russia and China and is able to load and ship customer products via road transportation (truck), rail (wagon), shipping (20 and 40 foot containers, bulk drug containers). It has the ability to deliver with all product conditions according to Incoterms 2010.
Martiran has so far succeeded in trading and exporting its products to countries such as Russia, China, Kazakhstan, Turkmenistan, Uzbekistan, Turkey, Azerbaijan, Belarus, Armenia, Pakistan, India, Iraq, the Emirates, Oman, Africa, Romania, Bulgaria, Brazil and Germany. It is striving to improve its services to customers in international markets.
One of the most important concerns of customers in international trade with Iran due to banking sanctions is the method of payment and determining the methods of money transfer in it, and this issue is very closely related to the banking system and laws of the countries. This important issue that has occupied the minds of most traders and customers who are looking to trade with Iran is the imposition of economic sanctions against Iran. In order to facilitate and accelerate its valuable services, Martiran uses the following methods for trade and money transfer.
In fact, it is the simplest and safest payment method in international trade; in this type of payment, buyers transfer foreign currency amounts through reputable exchange offices or to their bank account numbers in countries such as the Emirates, Turkey, Armenia, China, and Oman, and obtain the necessary guarantees.
Mart Iran is trying to add its export products to its payment method in the near future by opening LC to Armenia, Oman or Qatar, delivered as FOB, CIF, CPT, etc.